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IT Support Technician
£25,000 - 40,000
TurnerFox Recruitment
Derby Street, Derby
£25,000 - 40,000
Requirements
Must:
- Experience in IT Support / Helpdesk / Service Desk / Technical Support
- Strong knowledge of Office 365, Windows 10/11, Intune, Azure
- Familiarity with ticketing / incident management systems is advantageous
- Excellent troubleshooting and communication skills
- Ability to work independently and as part of a team
- A proactive, customer-focused approach
Responsibilities
- Respond to IT support requests via phone, email, and ticketing system
- Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows 10/11
- Escalate more complex incidents to 2nd Line Support when necessary
- Accurately log incidents and resolutions using a ticketing system
- Configure and set up new laptops, desktops, and mobile devices
- Ensure data protection and IT security best practices are adhered to
Description
We are looking to grow your career in IT support by inviting you to join our friendly and skilled IT Support Technician / 1st Line Support Engineer team. In this busy support role, you will deliver excellent service across various technologies. This position is perfect for individuals with a customer-first mindset who enjoy problem-solving and providing clear, reassuring solutions to end users. You will be the first point of contact for users, handling requests from password resets to connectivity issues. By applying, you will work with a supportive IT team where every day is different, gain hands-on experience across a wide range of technologies, and build your career in IT support while helping users enhance their systems. We look forward to your application and the difference you can make in IT support!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1994 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
PayItMonthly Ltd, BAE Systems, Origin, BTL IT Solutions Ltd., Direct Online Services, Gelt Inc, Access4 among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.