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Technical Support Engineer - Days and Nights
Β£29,000 - 55,000
Telent Technology Services Limited
Haywood Road, Hampton Magna
Β£29,000 - 55,000
Requirements
Must:
- Vendor certification in areas such as VMware, MS Windows System Support, Cisco (LAN/WAN), Juniper, and IP Trade would be beneficial.
- Knowledge of McAfee SIEM (Security Information Events Management).
- IT/ICT further education is preferred.
Responsibilities
- I will be responsible for configuring and replacing datacentre equipment, including Cisco and Juniper firewalls, Cisco switches, and Cisco and Dell server hosts, while ensuring the system remains operational.
- I will provide both on-site and on-call support for TPCMS, with the ability to travel throughout the UK as needed.
- I will proactively monitor the availability, performance, and security of TPCMS as part of a 24/7 team.
- I will address TPCMS issues either by resolving them directly or assigning them to internal staff (engineers) or external providers (such as equipment suppliers) for resolution.
- I will engage proactively with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided to customers.
- I will ensure that all Service Level Agreement targets are exceeded.
- I will support the transition of the TPCMS service to other parties by assisting with the development and training needs of candidates.
Description
This role is ideal for an organized, proactive, and diligent 1st Line Support Engineer. It presents a fantastic opportunity for someone looking to grow in the field of IT support. I am looking for a candidate who enjoys solution-finding and thrives in a team environment. Given the 12-hour shift rotation and the nature of our team, adaptability and strong communication skills will be crucial in this position. Itβs a perfect fit for someone eager to develop their technical skills while contributing to our team's success. A career at Telent offers opportunities across various sectors, roles, technologies, and clients, allowing you to grow, learn new skills, and make an impact. We are expanding, and our committed team is essential to our success. We nurture the talent that drives our growth through our ongoing commitment to creating an inclusive culture that respects and values diversity and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work. Additional benefits include 34 days of holiday (including public holidays) with the option to buy or sell days annually, or 26 days of holiday plus public holidays with the same buying/selling option, a company pension scheme, a range of family-friendly policies, occupational health support, a wellbeing portal, and discounts on cinemas, restaurants, and shopping through the Telent Reward scheme.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2052 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
PayItMonthly Ltd, BAE Systems, Origin, BTL IT Solutions Ltd., Direct Online Services, Gelt Inc, Workflo Solutions among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.