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Tech Bar Support - Chanel
£30,000 - 30,000
Peregrine
Suttons Way, Finsbury
£30,000 - 30,000
Requirements
Must:
- Proven experience in a technical support or helpdesk role, specializing in macOS and Apple hardware
- Deep understanding of macOS, the Apple ecosystem, and iOS device management
- Strong diagnostic and problem-solving skills
- Excellent communication and customer service skills
- Ability to explain technical issues to non-technical users
- Apple Certified Support Professional (ACSP) or similar certification (desirable)
- Familiarity with ITIL or similar service management frameworks (desirable)
- Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) (desirable)
Responsibilities
- Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.)
- Troubleshoot hardware, software, network, and system-related issues specific to Apple products
- Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji)
- Install and maintain macOS updates, patches, and software packages
- Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares)
- Educate users on best practices and usage of Apple devices
- Work closely with other IT team members to resolve cross-platform compatibility issues
- Maintain detailed documentation of support tickets, resolutions, and procedures
- Provide feedback to improve tools, systems, and processes supporting the Apple environment
Description
At Peregrine Resourcing, we are always seeking Specialist Talent that has the ideal mix of skills, experience, and attitude. As a permanent employee, you will have access to standard benefits and will be deployed across our portfolio of clients as a specialist consultant, working on various complex projects across multiple industries. We pride ourselves on building lasting partnerships and delivering flexible solutions for every resourcing need. Our culture embraces fresh ideas and fast learning, and we thrive in an environment of openness and honesty. We are committed to championing diversity and inclusion, ensuring our teams represent a wide range of cultures, languages, and backgrounds. Our partnerships with various charities and organizations allow us to stay informed and continuously improve our practices as we assist our clients in becoming more diverse. Together, we help our clients engage, develop, and harness the skills they need for future growth.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 985 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Serac Group, New Chapters support and Wellbeing, BAE Systems, UK Ministry of Defence, Bank of England, UK Meds Direct Ltd, Uniper among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.