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Professional Service Engineer
£50,000 - 50,000
Littlefish
Plumptre Place, Sneinton
£50,000 - 50,000
Requirements
Must:
- You must have hands-on experience with a proven track record in deploying networking gear, especially Cisco Meraki, Cisco, Fortinet, and HP Aruba. Adaptability to other brands is a plus.
- Strong troubleshooting and problem-solving skills to diagnose and resolve network issues, including hardware, software, and connectivity problems.
- A deep understanding of network protocols (TCP/IP, DNS, DHCP), network hardware (routers, switches, firewalls), and network operating systems.
- You need to create and maintain accurate network documentation, including diagrams, configurations, and troubleshooting procedures.
- Strong interpersonal skills to explain technical concepts clearly and work effectively with clients and colleagues.
- A full UK driving license and access to a reliable vehicle is necessary, as frequent travel and overnight stays will be part of the role.
- You must be eligible for SC Clearance and Non Police Personnel Vetting Level 3 clearances to visit the maximum number of our clients.
Responsibilities
- As a professional service engineer, you will be the first boots on the ground, visiting client sites to install and configure networking hardware, including firewalls, switches, and wireless access points.
- You will contribute to project delivery independently or as part of a team, ensuring precision and professionalism during professional services engagements.
- Creating clear, consistent internal and client-facing documentation will be part of your role to support transparency and long-term success.
- You will ensure solutions are tested, documented, and ready for handover into support.
- Continuous development is encouraged; you will pursue certifications, stay current with emerging technology, and share knowledge with peers.
Description
We are excited to welcome you into the Littlefish team! We look for passionate and high-performing individuals who thrive on innovation and change. If you are eager to work with creative, energetic, and friendly colleagues, we would love to hear from you. Our unique training program, the Littlefish Academy, offers you the opportunity to increase your earnings and develop your career further. You can access our LinkedIn Learning platform, refreshed with over 16,000 expert-led online tutorials. We provide a healthcare cash plan, a company pension scheme, and a casual dress policy, along with 25 days of annual leave plus public and bank holidays. At Littlefish, we value a diverse and inclusive community where everyone can feel supported, regardless of their background. We are committed to creating an environment where all can be themselves, and we encourage applications from all shapes, sizes, and backgrounds. If you feel you can make a tangible difference, we invite you to apply and join us on this exciting journey of growth and innovation!
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