2886 IT & Software Developer jobs in the UK

Lantra jobs

IT Helpdesk Technician

£28,000 - 30,000
Lantra
6th Street, Stoneleigh
£28,000 - 30,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
To be considered for the IT Helpdesk Technician role, you will need the following: - Experience using a helpdesk and providing 1st line support for IT systems. - Experience in basic user account management in Windows Active Directory and mailbox administration within Office 365. - Experience in equipment preparation and the rollout of Laptops, PCs, and Mobile Phones to staff members. - Experience troubleshooting more complicated faults in software and hardware. - Experience in general administration of Office 365 and administering Windows Server 2019 and above. - Experience in basic networking. - Basic SharePoint 365 administration experience. - Current CompTIA + and CompTIA Network+ certifications or equivalents (acquired within the last three years or refreshed and certificated). - A full, valid driving licence (due to our location). Please note that this role will involve travelling with another member of the team to the Wales office three times per year and the Scotland office once per year. ---

Technologies

Active Directory
Microsoft Intune
Office 365

Responsibilities

As an IT Helpdesk Technician, you will play a crucial role in providing technical support to our staff within our Head Office and regional offices. Your specific responsibilities will include: - Supporting our IT team by receiving and logging calls from staff regarding their hardware and software issues. - Ensuring tasks are effectively prioritised and issues are resolved, while completing any associated documentation, invoices, or warranties. - Providing support for IT equipment and software. - Managing IT assets and software. - Setting up new accounts for new starters. - Ensuring meeting rooms are fully equipped and set up. - Maintaining and setting up laptops and mobile phones in Microsoft Intune. - Assisting the Facilities Manager and Reception staff with all IT requests. ---

Description


At Lantra, we are a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners. Each year, over 116,000 learners access our courses, addressing skills challenges and supporting businesses with innovative solutions. We are currently experiencing an exciting period of growth and are looking for an IT Helpdesk Technician to join our innovative and supportive organisation on a full-time, permanent basis (working 37.5 hours per week). Our benefits include a competitive salary ranging from £28,000 to £30,000 per annum, 25 days’ annual leave (increasing with service), flexible and hybrid working arrangements, a defined contributory pension scheme, professional development opportunities, and a collaborative work environment. If you are passionate about technology and looking for a role where your skills can make a real impact, we encourage you to apply today! We value diversity and are committed to providing equal employment opportunities for all our employees and applicants. We look forward to potentially working together!
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