Junior IT Support Engineer

We are seeking a highly motivated and technically adept individual to join our team as a Junior IT Support Engineer. Based from our office in central Brighton, this role offers an exciting opportunity to kick-start your career in the dynamic field of IT managed services. We provide a comprehensive 8-week training plan to ensure that you get up to speed quickly, so you do not necessarily need prior experience—just enthusiasm! At Ideal, we pride ourselves on being an inspiring place to work. We are an award-winning, independent company leading in our field and delivering innovative solutions in the IT sector. Our team has worked on some of the most significant projects across the UK and Europe, building a reputation for excellence using the best technology vendors in the business. We are passionate about continuous learning and invest heavily in our people—from technical certifications to personal development. If you're looking to grow your career with a forward-thinking team that values innovation and impact, you will fit right into our environment. We welcome applicants from all backgrounds and are especially keen to support candidates from under-represented groups in the Tech Community. You can expect guaranteed investment in your personal and professional development, superb office locations, and a strong focus on work-life balance. We also prioritize team wellness through activities, socials, and routine coaching. This role operates on a rotating shift pattern with regular night-time and weekend work, compensating for support outside of scheduled hours. Benefits include 22 days of annual leave, a Health Cash Plan, an Annual Bonus Scheme, and an extensive range of training and development opportunities. If you're enthusiastic about solving technical issues and thrive in a fast-paced environment, this role is ideal for you!