2nd Line Support Engineer

We are offering a unique opportunity to step into a role with real responsibility, variety, and progression. Join our well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. Our Hartlepool office is newly expanded, and you'll become a key part of a close-knit team that values curiosity, communication, and getting things done correctly. If you are already working in a 2nd Line role or are a confident 1st Line engineer ready to take on more ownership, you'll thrive in our environment. In return, you'll receive a competitive salary based on your experience and skills, ongoing investment in your growth through training and certifications, a collaborative team that supports one another, 28 days of holiday (including Bank Holidays), and a modern office designed to help you perform your best work. We celebrate diversity and are committed to creating inclusive environments for all employees. Candidates must be eligible to live and work in the UK, and proof of eligibility will be required upon offer. If you're ready to take your next step in your IT career with a supportive MSP, we would love to help you explore this opportunity further.