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It Support Analyst 1st / 2nd line
24,000 - 26,000 GBP
Hireful
Cowley Street 3, Shotton Colliery
24,000 - 26,000 GBP
Requirements
Must:
We are looking for candidates with experience in an IT Support, Helpdesk, or Service Desk role. Familiarity with Microsoft products such as Windows, Active Directory, Exchange, Intune, and Microsoft 365 is essential. You should also have experience handling laptops and hardware, as well as asset management and record-keeping for hardware and software. Additionally, experience with new starter and leaver processing is required.
Great-to-have skills include knowledge of Azure (and/or other cloud technologies), networking, Mac OS, antivirus solutions, telephone system support, ITIL/formal methodologies, and IT security knowledge.
Responsibilities
As an IT Support Analyst, you will work in a dynamic team, providing first and second-line support to our clients. Your role will involve troubleshooting and resolving IT issues, managing hardware and software assets, and ensuring a smooth onboarding process for new starters. You will also collaborate with other team members to improve our support processes and contribute to the overall success of our IT operations.
Description
We invite you to join our rapidly growing tech platform company, one of the fastest in Europe, in a hybrid role that offers three days of working from home. Our organization is loved by both customers and employees, as reflected in our Glassdoor and Trustpilot ratings. This position is based in Peterlee, with two days in the office and three days remote work. The salary ranges from £24,000 to £26,000 and includes 25 days of annual leave (which you can buy or sell), a 7% pension contribution, free gym access, an annual bonus, health benefits, and perks like free breakfast and Friday afternoon drinks alongside regular social events. This is a fantastic opportunity to join a dynamic firm and make a meaningful impact.
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You can find Support Engineer salaries in the UK here.
How many Support Engineer jobs are in the UK?
Currently, there are 1026 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for Support Engineers?
The UK is one of the best countries to work as a Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Support Engineer jobs in the UK?
Core-Asset Consulting, BAE Systems, Computershare, Reedsy, Unisys, LDMS, Cencora among others, are currently hiring for Support roles in the UK.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 31 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 31 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.