1st Line IT Helpdesk Analyst

We, at Express Recruitment, are proud to support one of the UK’s leading technology firms that is experiencing ongoing growth. We’re seeking a 1st Line IT Helpdesk Analyst to join our friendly and talented Helpdesk team. We expect the successful candidate to demonstrate enthusiasm for technological innovations and provide first-class customer service to ensure all IT issues are resolved efficiently and professionally. In return, we offer a starting salary of around £24,500, along with various employee benefits, including 25 days of holiday plus bank holidays, the ability to buy and sell up to 5 days of holiday, a pension scheme, a life assurance scheme, an electronic car green card scheme, a non-contractual bonus, full training, staff discounts, and a recently upgraded employee assistance program. Furthermore, there may be opportunities to progress into future 2nd/3rd line roles for the successful candidate. This position is full-time, Monday through Friday, totaling 37.5 hours a week, located in Burton, Derbyshire, and is a permanent role. Thank you for considering a career with us; we look forward to your application!