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IT Helpdesk Technician
£25,000 - 30,000
Condition Monitoring Technology Group
Hatchmoor Common Lane, Great Torrington
£25,000 - 30,000
Requirements
Must:
- Experience in IT support, particularly with Windows environments, a minimum of 2 years.
- Practical knowledge of Windows Server, including Active Directory, Group Policy, DNS, and DHCP.
- A solid understanding of network infrastructure concepts such as subnets, VLANs, and routing.
- Familiarity with cybersecurity principles and their application in everyday IT operations.
- Experience with ERP systems or business system integration is highly desirable.
- Ability to manage multiple priorities efficiently and communicate clearly and effectively.
- Must be eligible to work in the United Kingdom.
Responsibilities
- Provide friendly and efficient 1st and 2nd line support for hardware and software queries, assisting colleagues at all levels.
- Offer guidance and IT training to help colleagues maximize their use of technology.
- Escalate complex issues to the IT Manager or Cyber Security Lead when necessary.
- Upgrade and rebuild end-user machines to ensure optimal performance.
- Configure, troubleshoot, and maintain Windows Servers, desktops, firewalls, and network equipment.
- Manage user permissions in Active Directory and Azure, conducting regular system checks and backups.
- Monitor vendor firmware updates and apply them promptly for system security.
- Collaborate on ad-hoc IT projects and system upgrades with the IT Manager and Cyber Security Lead.
- Identify and implement opportunities for improving IT processes and services in conjunction with colleagues.
- Support the integration and maintenance of internal business systems with potential for expanded responsibilities.
Description
At CMTG, we are a global leader in condition monitoring solutions, specializing in rotor track and balance for helicopters, condition monitoring for critical rotating industrial machinery, and noise vibration analysis. With a team of 130 experts across the UK, USA, France, and Germany, we are dedicated to innovation and excellence, ensuring safer skies, smoother operations, and quieter environments. We value a diverse and inclusive environment where everyone can thrive. If you join us, we'll provide the support and opportunities you need to unlock your potential. If you don’t meet all the requirements but believe you are a good fit, we encourage you to apply. We are committed to offering an accessible and comfortable experience for everyone and are happy to accommodate any requests during the application process or employment. This role is for a full-time IT Helpdesk Technician with a salary range of £25,000 to £30,000 per year. Benefits include additional leave, company events, pension contributions, and a hybrid work environment in Great Torrington, EX38 7BS.
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The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.