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IT Support Engineer
£26,000 - 26,000
Broadwood Resources
Great Portland Street 93, Cullen + Remote (UK)
£26,000 - 26,000
Requirements
Must:
- Basic understanding of PC hardware set-up and configuration
- Knowledge of networking, backup software, and accounts software is a plus
- Excellent telephone manner and face-to-face communication skills
- Experience in diagnosing hardware/software faults
- Excellent interpersonal skills: diplomatic and able to inspire user confidence
- A thorough, professional approach
- Applicants should be located within an easily commutable distance of Cullen, Scotland AB56
- HND or equivalent in an IT-related degree is desirable
Responsibilities
- Provide technical support by answering support queries either onsite or via phone or email
- Maintain a high degree of customer service for all support queries and adhere to all service management principles
- Assist with customer implementations either remotely or on-site
- Take ownership of user problems and be proactive in dealing with user issues
- Respond to inquiries from clients and help them resolve any hardware or software problems
- Support users in using computer equipment by providing necessary training and advice
- Escalate more complex service issues to the relevant member of the team
Description
We offer part-time hours and a great workplace within a quality, established business, along with a fuel allowance. Our company has over 35 years of experience providing bespoke IT solutions to businesses across the UK. Our reliable team possesses extensive knowledge of hardware, software, and maintaining IT infrastructure from legacy systems to the latest technologies, providing support to businesses remotely across the UK. We value hybrid working arrangements, but some level of office work at our headquarters in Cullen, AB56 will be required. We appreciate candidates with a flexible mindset regarding working hours, as these may change subject to requirement. This role could be ideal for someone looking to work while studying for their IT degree or someone self-employed seeking an IT role to complement their current work. We offer a schedule of 3 days per week with some flexibility in working days. If you're interested, we have early interview opportunities and can provide an immediate start date for the successful candidate.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2665 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Leidos, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.