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Aspectz Ltd jobs

Helpdesk Advisor MOT Equipment and software

26,000 - 26,000 GBP
Aspectz Ltd
Tolleshunt D'Arcy Road, Tolleshunt Major
26,000 - 26,000 GBP
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Technical support knowledge and experience with Garage/MOT equipment and software is ideal. - Excellent customer service skills are essential.

Technologies

Responsibilities

- I will provide excellent customer service and technical support to new and existing customers. - I will support customers through various channels, including phone, live chat, virtual access, and email, regarding hardware and software issues. - I will log all support tickets and flag any ongoing issues. - I will provide IT support for systems such as WiFi, MS Office, VoIP, etc.

Description

Based near Maldon in Essex, we are a major supplier of mechanical MOT equipment and software for garages throughout the UK. Due to our continued success and expansion, we are seeking an additional helpdesk member to assist with technical issues that our customers may encounter with their hardware and software.
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