IT Operations Centre Team Leader

At The University of Manchester, we are proud of our inclusive community and welcome applications from individuals of all backgrounds, identities, and experiences. Innovation is at the core of our mission as we support one of the largest university infrastructures in the UK. We are looking for a technically capable, people-focused Team Leader to guide our IT Operations Centre (ITOC) team, someone who thrives in complex environments and delivers operational excellence with empathy and clarity. This hands-on leadership role is vital for ensuring the digital heart of the University runs smoothly, day and night. We seek a leader who can balance accountability with empathy, establish high standards, and foster an environment where team members feel trusted and motivated. The fast-paced, complex, and ever-evolving nature of our environment means that if you enjoy real-time challenges and solving problems, this could be the perfect opportunity for you. At The University of Manchester, you’ll be part of a legacy of discovery and a future built on innovation, helping power systems that support research, teaching, and collaboration worldwide. We offer generous annual leave, a strong pension scheme, access to world-class facilities, and a commitment to your wellbeing and development. If you're curious, eager to grow, and ready to make an impact, we will provide the support and trust you need to thrive.