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Sopra Steria Limited jobs

Mobile Computing Support Engineer

£30,000 - 30,000
Sopra Steria Limited
Three Cherry Trees Lane, Cheltenham + Remote (UK)
£30,000 - 30,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- A keen interest in IT, mobile devices, or technology. - Strong communication skills to engage with team members and customers. - Comfortable working in a structured, repetitive role with a focus on accuracy. - Willingness to follow detailed processes and strict security protocols. - Reliable, self-motivated, and eager to grow personally and professionally. - Must hold active DV clearance.

Responsibilities

- Provision, configure, and support laptops, tablets, and phones across a secure estate. - Sanitize, build, track, and distribute devices daily. - Take ownership of incidents, service requests, and hardware refreshes (approximately 2,000 devices per year). - Handle administrative tasks such as logging assets, updating systems, and coordinating disposal. - Use mobile device management (MDM) tools to remotely control and update systems. - Collaborate with colleagues across departments and interact with customers daily.

Description


We are looking for an enthusiastic, hands-on Low Side Technician to join our busy and friendly team supporting over 20,000 UK devices across a high-security site in Cheltenham. This is a perfect entry point for someone without prior technical experience but with a genuine interest in IT and customer service, along with a willingness to learn on the job. You will receive full support and training from an experienced team as you build real-world skills in mobile device management, asset control, and service operations. This role is office-based five days a week and offers a salary of £28,000 - £32,000. As part of our commitment to employee well-being, we provide 25 days of annual leave with an option to purchase additional days, a health cash plan, life assurance, a pension, and a generous flexible benefits fund. Although this role is advertised as full-time, we support flexible working arrangements to promote work/life balance. If you have a diverse background and want to be part of a supportive and inclusive work environment, we encourage you to apply. We value creativity, innovation, and equality, and provide opportunities for professional development and mentorship. If you have a disability and meet the minimum criteria for the role, we are committed to offering you an interview.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 927 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Serac Group, Bank of England, New Chapters support and Wellbeing, Circle Health Group, UK Meds Direct Ltd, Rodericks Dental Partners, BAE Systems among others, are currently hiring for Support roles in the UK.

The company with most openings is Hays as they are hiring for 28 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.