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German Speaking IT Support Agent
£28,000 - 30,000
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Loire Drive, Wigan
£28,000 - 30,000
Requirements
Must:
- Fluent in both English and German
- Previous experience in a technical support role
- Excellent customer service and communication skills
Technologies
Responsibilities
- Provide 1st line support to all end users globally
- Manage incident resolution and escalation to Tier 2 when necessary
- Ensure an excellent customer service experience while managing customer expectations
- Handle faults, requests, and inquiries on behalf of the customer
Description
We are based in Wigan and are looking to recruit a fluent German Speaking Helpdesk / 1st Line Technical Support Advisor. This is a full-time, permanent position with a salary of up to £30,000. As a Helpdesk Advisor, you will be responsible for handling inbound and outbound calls and emails from both German and English speaking customers, ensuring a thorough and customer-centric service. We offer immediate start availability, the opportunity to work within a desirable company with prospects for future progression, and on-site parking. We are an equal opportunities recruiter, welcoming applications from all suitably skilled or qualified applicants, regardless of race, sex, disability, religion/beliefs, sexual orientation, or age.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2345 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 60 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 60 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.