1997 IT & Software Developer jobs in the UK
Be among the first 5 applicants!
2nd Line Network Engineer
£34,000 - 75,000
Exponential-e
Leman Street 143, Tower Hamlets
£34,000 - 75,000
Requirements
Must:
- I require knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level.
- You should have a solid understanding of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS.
- Familiarity with layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP is essential.
- Excellent verbal and written communication skills with a professional phone manner are a must.
Responsibilities
- Your role will involve troubleshooting customer technical faults and driving fault resolution.
- You will maintain regular communication, both verbally and in writing, with existing customers.
- It is important for you to take ownership and effectively manage support tickets, including incidents and change requests.
- You will document customer solutions using our OSS system, create Visio documentation, and write technical summaries.
- Additionally, you will provide resources to the solution delivery team to assist with the configuration and implementation of new customer projects.
Description
Join our team at Exponential-e, a leading British-owned tech company established in 2002. We take pride in our year-on-year revenue growth and our commitment to reinvesting 95% of our profits back into our people and technology. We operate on a 24/7 shift pattern: working 2 days (7 am - 7 pm), followed by 2 nights (7 pm - 7 am), and then 4 days off. By being part of our organization, you will be involved in varied projects that positively impact critical services at both local and national levels. We foster a vibrant company culture with numerous events and social activities throughout the year. Our employee initiatives include a green team, DE&I society, employee forum, women’s network, and culture club. You will have access to a dedicated Learning and Development team, comprehensive training, certification support, and an array of benefits, including an on-site café with free barista coffee, birthday leave, charity leave, vitality health cover, and a holiday purchase scheme to gain an extra 5 days of leave.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1997 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
PayItMonthly Ltd, BAE Systems, Origin, BTL IT Solutions Ltd., Direct Online Services, Gelt Inc, Workflo Solutions among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.