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Infrastructure Support Engineer - 2nd Line
£35,000 - 45,000
Crimson
Victoria Square, Birmingham
£35,000 - 45,000
Requirements
Must:
- Proven experience in Windows Desktop and Server administration, including setup, maintenance, and troubleshooting.
- Strong skills in MSSQL tuning and troubleshooting.
- Background in 2nd line or infrastructure support with a track record of dealing with complex client problems.
- An interest in DevOps practices, automation, and CI/CD pipelines.
Desirable Skills:
- Familiarity with Azure Cloud services.
- Experience with SaaS platforms or migration.
- Hands-on experience in setting up or configuring tools that facilitate IT or customer support.
Responsibilities
- Provide support across desktop environments, Windows systems, databases, and hosted applications.
- Diagnose and optimize SQL performance issues.
- Deliver high-quality professional services including data migrations, system installations, and transfers.
- Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms.
- Own Azure environments and DevOps practices.
- Act as the primary point of contact for infrastructure and DevOps matters.
- Drive automation and enhance cloud operations.
Description
We are seeking an Infrastructure Support Engineer to join our team in Birmingham, where you will support a growing SaaS environment. In this role, you will provide hands-on support for Windows systems, databases, and hosted applications, while also contributing to professional services delivery and internal tooling improvements. This is an excellent opportunity for someone looking to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of our support operations. Joining us means you will play a key role in impactful SaaS projects and help establish a brand-new support capability from the ground up. We will provide mentoring to develop your skills in Azure and DevOps, and you will work closely with senior leadership to influence the company's direction within a supportive team culture that partners with clients making a real social impact.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2648 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, HM Land Registry, Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.