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1st Line IT Support Technician
£28,000 - 28,000
Circle Group
Cromar Way 44, Chelmsford
£28,000 - 28,000
Requirements
Must:
- A full UK driver's license and access to a vehicle - essential.
- A minimum of one year’s experience in IT support.
- Proficiency in supporting Windows Desktop OS.
- Strong understanding of PC, laptop, and printer hardware.
- Comprehensive knowledge of the entire MS Office suite.
- Basic grasp of IT networking principles and cabling.
- Exceptional telephone etiquette with excellent interpersonal and communication abilities.
- Demonstrated problem-solving skills with a methodical approach.
- Desirable: Prior experience in an MSP setting, familiarity with supporting VoIP systems, experience in Office 365 administration, ability to provide support for Mac OSX, and basic proficiency in server administration tasks like Active Directory user account management and password resets.
Responsibilities
As a 1st Line IT Support Technician, you will play a pivotal role in delivering exceptional customer service and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively.
Description
We are a rapidly growing MSP specializing in IT Support, Cyber Security, and VoIP telephony. We invest in our team and foster personal development, creating a great opportunity to advance your career within our growing company. We value promoting internally and provide funding for courses to enhance your IT knowledge. This position is fully office-based in the CM3 postcode area, easily commutable from Basildon, Chelmsford, and Wickford. We offer a starting salary of up to £28,000 per annum, 28 days of holiday (including bank holidays), hybrid working options (1 day WFH after probation), a performance-related bonus scheme (paid bi-annually), excellent training opportunities and funding for certifications, paid study leave, and company social events along with a smart-casual dress code policy. If you are interested, please click apply or send your updated CV.
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How many IT Support Engineer jobs are in the UK?
Currently, there are 592 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
ApplianSys, u-blox, Serac Group, Cencora, Unisys, BAE Systems, StepChange Debt Charity among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 48 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 48 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.