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3rd Line IT Technical Analyst
£60,000 - 60,000
Chalkline
Maxwell Road Stage 1, Well End
£60,000 - 60,000
Requirements
Must:
We are looking for applicants who have 3-5 years of experience and demonstrate support knowledge to a 3rd line level in the following technologies:
- Microsoft 365
- Microsoft Azure
- Microsoft Entra
- Intune
- Windows Server (2016 / 2019 / 2022)
- Active Directory
- Windows networking
- Basic routing, switching, and firewall rules
- Printer troubleshooting
Responsibilities
As our 3rd Line IT Support Analyst, you will be responsible for:
- Delivering outstanding customer service and acting as a technical escalation point for the 1st, 2nd line, and sales/support teams.
- Managing and resolving incidents, projects, and support requests to a high standard while ensuring updates and communication with clients throughout.
- Taking ownership of tasks, deadlines, and personal learning of new environments and technologies.
- Supporting and mentoring apprentices and colleagues, fostering teamwork, knowledge-sharing, and professional standards.
- Assisting with project delivery, including hardware deployment, software installation, and onsite support when required.
- Contributing to process improvement, research and development of products, and internal IT management (e.g. servers, domains, PC builds).
- Providing cover for team members, supervising where needed, and actively pursuing personal and professional development, including relevant certifications.
Description
At Chalkline, we're more than just a Microsoft Solutions Partner - we're a people-first business! We specialize in Modern Work and Azure Infrastructure and hold an Advanced Specialization in Azure Virtual Desktop. We take pride in delivering technical excellence and outstanding service to every client. Our commitment doesn't stop at our customers; we're equally focused on our team! If you're passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place great importance on continued technical development through Microsoft accreditations. Why Join Chalkline? - Work with the latest Microsoft technologies - Gain industry-recognized certifications - Be part of a friendly, supportive team that values quality and professionalism - Receive continuous learning and development opportunities - Make a real impact in a growing business Plus, enjoy free parking, training programs, and much more! If you feel you have the skills and experience to be successful in this role, then we encourage you to apply today! No agencies, please.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 2607 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, Leidos, BAE Systems among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 56 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 56 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.