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IT Support Technician
£25,605 - 25,605
Beaulieu Enterprises Ltd
Lyndhurst Road, Brockenhurst
£25,605 - 25,605
Requirements
Must:
We are looking for someone who has a proven background in IT Support or qualifications at Higher Education Level within Computing and IT. Due to travel between sites, this role requires the holder to have a full UK driving license. Your skills should include:
- Competence in all Microsoft Office products at a high level to support others.
- Knowledge of business IT, including basic PC builds, support of 365, managed printing, and Active Directory.
- Ability to easily adapt to bespoke software applications.
- Excellent troubleshooting abilities, both working alone and with others to find solutions. Being people-focused with excellent customer relationship skills.
It is important that you fit well into our team and that you are friendly, collaborative, and professional in your nature. Due to the location of Beaulieu, you will need to be able to travel to work independently, as there are no reliable public transport links in the New Forest.
Responsibilities
The core responsibility of this role is to provide efficient IT Support as part of our IT Support team. You will ensure the safety of the network is maintained and that users are supported with several different systems and devices across our network. Your tasks will include:
- Assisting with projects, from installing new hardware in various physical environments to supporting users through process and software changes.
- Providing hands-on support at weekend events throughout the year.
- Participating in overall network support, from building new workstations to auditing equipment.
- Understanding and enforcing compliance with regulations such as the General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI DSS).
- Performing ad hoc tasks as required by the wider business.
Description
We are a friendly team located at the group head office on the site of the Beaulieu Visitor Attraction in the heart of the New Forest National Park. This is a hands-on role, well-suited for an individual who enjoys being amongst people and problem-solving. You will work closely with the IT Manager and the IT Support Engineer to provide support to many departments across the site and the wider estate, including working in diverse environments, from Wi-Fi on pontoons to cabling on Palace House roof. This role presents a unique challenge every day and is ideal for someone who enjoys thinking on their feet and pooling knowledge from multiple areas to find solutions. We offer a salary of £25,605.00 per year, along with additional benefits such as paid leave, company events, a pension scheme, free parking, and more. If you are interested in applying, please include a covering letter with your application. The closing date for applications is 31st October 2025, with interviews commencing on 6th November 2025.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2085 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
BTL IT Solutions Ltd., PayItMonthly Ltd, Workflo Solutions, TCMM Shutter Group Ltd, Origin, Access4, Mark1 IT Solutions Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.