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IT Support Engineer (Entry Level)
£26,000 - 26,000
Aspire Jobs Limited
2 Southampton Road, Wimborne
£26,000 - 26,000
Requirements
Must:
- A passion for IT and technology
- Experience working within an IT Helpdesk environment is beneficial, ideally with 1 year of experience but not essential
- Strong communication skills
- Excellent customer service skills
- A willingness to learn and a proactive attitude
- Strong work ethic
- Excellent problem-solving skills, with the ability to troubleshoot and resolve issues
- Team player
- Ability to work under pressure and meet deadlines
Responsibilities
- Providing 1st Line technical support to clients via telephone, email, and face-to-face interactions
- Logging all service tickets
- Responding to technical issues in a timely manner and escalating where necessary
- Prioritizing and managing my own workload to ensure Service Level Agreements are met
- Providing strong customer service to all clients and building good working relationships with customers
- Setting up laptops, PCs, mobile phones, and user accounts
Description
We are a well-established and family-run IT solutions company based in East Dorset, looking to recruit a 1st Line IT Support Engineer to join our growing team. We offer full training for the successful candidate. This role is ideal for someone who is passionate about IT, tech-savvy, enthusiastic, and eager to learn. If you live and breathe IT and view it as more than just a job, you can turn your passion into a career with us. The role will begin with IT administration and gradually transition into more direct support, where you will interact with clients to help resolve their IT issues. We provide a salary of £24,000 - £27,000, dependent on experience, along with benefits such as 23 days of holiday plus bank holidays (rising to 25 days after 2 years), free parking, and a pension. Please note, as the role's location requires commuting, you must drive and have your own transport. Working hours are from 8:30 AM to 5:00 PM, Monday to Friday, office-based.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 886 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
ApplianSys, u-blox, Serac Group, Cencora, Unisys, Bank of England, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Reed Technology as they are hiring for 22 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Reed Technology as they are hiring for 22 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.