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Infrastructure Support Engineer
£40,000 - 40,000
XACT PLACEMENTS LIMITED
Wharfedale Road, Normanton + Remote
£40,000 - 40,000
Requirements
Must:
We are looking for someone with a genuine passion for IT infrastructure and customer service. The ideal candidate will bring the following:
- Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server.
- Hands-on experience with Microsoft 365, Intune, and Entra ID.
- Solid understanding of DNS, DHCP, IP subnetting, and routing.
- Knowledge of web filtering and email protection technologies.
- Experience in MSP or education environments (desirable, not essential).
- Additional experience with backup technologies (Acronis, Veeam), XDR/EDR platforms, or virtualization (VMware/Hyper-V) is a plus.
Responsibilities
In this role, you will act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. Day-to-day, you’ll:
- Lead on Helpdesk provision and act as a key escalation point.
- Troubleshoot and configure networks, firewalls, and Windows Server environments.
- Deliver remote and onsite project engineering for clients.
- Conduct technical assessments and produce high-quality reports.
- Build lasting relationships with clients, becoming a trusted technical partner.
Description
This is an exciting opportunity to join a high-growth Managed Service Provider that is redefining what great support looks like by combining technical excellence with a consultative, customer-first approach. We genuinely invest in our people and reward results, offering a competitive salary and performance bonus, hybrid working arrangements with a home office budget, 22 days of holiday plus bank holidays (increasing with service), your birthday off, an electric vehicle salary sacrifice scheme, company perks and wellbeing benefits, and the freedom to innovate with a clear path for professional growth. If you’re ready to take ownership, expand your skills across cutting-edge infrastructure technologies, and become a key player in a growing MSP, we’d love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2655 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Leidos, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.