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Network Support Analyst
£35,000 - 75,000
VIQU IT
Soho Avenue, Soho
£35,000 - 75,000
Requirements
Must:
- I have at least 2 years of experience in a technical support, NOC, or network engineering role.
- I possess strong networking fundamentals, including TCP/IP, VLANs, routing protocols, and MPLS.
- I am experienced with switches, routers, and firewalls from vendors such as Fortinet, Arista, Palo Alto, Cisco, Juniper, or Checkpoint.
- I have exposure to firewall configuration and VPN setup.
- I have basic Linux/Unix administration skills, and scripting in Python is desirable.
- I hold a relevant technical degree or certifications (CCNA, CompTIA Network+).
- I am enthusiastic, curious, and adaptable.
Responsibilities
- I will provide hands-on support across customer networks, switches, routers, and firewalls.
- I will diagnose and resolve complex connectivity and platform issues, driving root-cause fixes.
- I will install, configure, and maintain equipment both in the core network and at customer sites.
- I will take full ownership of support cases, escalating only with full context.
- I will work closely with engineering and operations on escalations and provisioning projects.
- I will contribute to the knowledge base, documentation, and peer reviews.
- I will join the on-call rota (1 week in 8), delivering out-of-hours remote support.
Description
This is a great opportunity for me as a Network Support Engineer to step into a customer-facing role, supporting some of the biggest names in film and media. I will gain exposure to a wide variety of network and security technologies.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1953 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, NTT Data UK, Kura, FCDO Services, Street Group, Core-Asset Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 67 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 67 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.