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Applications Support Analyst
Β£43,000 - 43,000
Trent & Dove Housing
Horninglow Street, Burton upon Trent
Β£43,000 - 43,000
Requirements
Must:
- Strong understanding of business processes and IT systems, particularly business applications, data, and workflows.
- Strong troubleshooting skills with a logical and analytical approach to problem-solving.
- Significant experience in supporting projects to implement or improve business applications.
- Experience working with third-party suppliers to manage application support and development.
- Understanding of ITIL processes, including incident, problem, and change management.
- Ability to work effectively with both technical and non-technical stakeholders.
- Experience using project management methodologies to track IT projects in terms of time, cost, and quality.
- Experience with a housing management system.
Responsibilities
- I will play a pivotal role in supporting the effective use, maintenance, implementation, and improvement of business applications.
- I will dedicate most of my time to transformation projects, running IT application improvement initiatives and implementing new systems.
- I will provide 2nd line support for business applications, resolving user issues and ensuring system availability.
- I will serve as a key link between end users, IT teams, and software vendors, ensuring that applications meet business needs and operate reliably.
- I will focus on building relationships with internal customers, helping them take ownership of and gain confidence in IT, while maintaining a strong emphasis on customer service, social impact, and business performance.
Description
At Trent & Dove, I am driven to provide homes and services that transform lives and communities. Technology and data are at the heart of our strategy to deliver better services, improve efficiency, and empower our teams. Itβs an exciting time to join us as we build a new in-house IT Transformation Team to enhance how we use business applications and data. By joining our team, I can play a significant role in improving efficiency, service delivery, data excellence, and meeting all customer and stakeholder expectations. The closing date for internal applications is 7th September 2025.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2532 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.