2368 IT & Software Developer jobs in the UK
IT Technical Support Engineer
£25,200 - 28,000
Oakford Technology
Church Road, Salisbury
£25,200 - 28,000
Requirements
Must:
- At least 1 year of proven experience in IT support or a similar role, demonstrating proficiency in computer networking and operating systems.
- Experience with Active Directory and Microsoft 365 administration/support.
- Strong understanding of desktop support principles, computer hardware, networks, and infrastructure.
- Excellent problem-solving skills with the ability to work under pressure.
- A valid UK Manual Car Driving License.
- Experience troubleshooting and supporting modern desktop environments (Windows 10/Windows 11/macOS).
- Exceptional communication skills, both verbal and written, to effectively assist clients with varying levels of technical knowledge.
- A proactive approach to learning new technologies and improving existing processes.
- A sincere passion for delivering exceptional customer service.
- Excellent time management and prioritization skills.
- High standard of work and professionalism.
- Ability to work as a team player, going the extra mile to provide feedback and support to colleagues.
- Willingness to undergo an enhanced DBS check, which we will conduct and ensure remains clean.
Responsibilities
- Provide first-line support for technical issues related to LAN, operating systems, and software troubleshooting.
- Assist users with desktop support, including inquiries about hardware and software.
- Diagnose and resolve technical problems through effective troubleshooting techniques.
- Utilize Remedy for tracking and managing support tickets efficiently.
- Collaborate with team members to escalate complex issues when necessary.
- Maintain documentation of technical procedures and solutions to enhance knowledge sharing within the team.
- Stay updated on the latest technologies and industry trends to provide informed support.
Description
We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, I expect you to be a positive, friendly, and sociable team player who embodies a can do attitude and a sincere passion for delivering high-quality work. You will visit customers on both a scheduled and ad-hoc basis to maintain systems and provide high-quality IT support, with opportunities to contribute to the delivery of IT projects. We are striving to deliver outstanding technical support solutions while fostering an environment of growth and collaboration. This is a full-time position with a salary ranging from £25,200.00 to £28,000.00 per year. Benefits include a company car, events, pension scheme, cycle to work scheme, discounted or free food, employee discounts, free parking, and access to an on-site gym. To ensure proper evaluation, we ask you to answer the question: How far are you located from Salisbury, Wiltshire? The work location is in person, and work authorization in the United Kingdom is required.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2368 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Healthy Careers, Commsworld, BAE Systems, Together, Kendal Nutricare, Upland Systems Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 54 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 54 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.