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Network Engineer - French Speaker, Bank
£65,000 - 65,000
Interaction - Letchworth
Telfer Road 148, West Midlands
£65,000 - 65,000
Requirements
Must:
- Strong experience with Cisco and Meraki Networking Hardware and Software including ACI, Firewalls, Routers, Switches, and Wireless.
- ISE administration experience is required.
- Experience of direct or indirect problem determination and resolution.
- Experience with Azure Cloud networking.
- Juniper and Cisco certifications are desired but not required.
- Experience with Python scripting is also desired.
- Must be self-motivated, team-oriented, and possess strong communication and interpersonal skills.
- Strong organizational skills, detail-oriented, and self-motivated with a demonstrated ability to problem solve.
- Strong sense of urgency and a commitment to quality customer service is required.
- Ability to analyze and interpret data (metrics) to improve the delivery and support of services to our customers.
- Familiarity with and/or ITIL concepts or certification preferred.
Responsibilities
- Serve as our global network team's primary ISE administrator.
- Install and maintain data center hardware, software installation, and upgrades on LAN/WAN including but not limited to switches, routers, firewalls, DHCP, and IP addressing.
- Monitor, troubleshoot, and maintain the Networks including Circuits, Virtual Private Networks, Firewalls, Routers, Switches, Wireless Access Points, Identity Services Engine, and Application Centric Infrastructure.
- Develop, deploy, and test network disaster recovery plans.
- Provide superb technical system and user support by responding to calls, emails, and other requests for technical support.
- Develop and document Best Practices on related technical matters including network diagrams and documentation.
- Increase First Contact Resolution Rate and enhance Knowledgebase utilization.
- Develop processes for escalation to Tier 2 and Tier 3 support teams.
- Act as an escalation point for critical incidents or for difficult or controversial calls.
- Ensure service levels are achieved in line with customer expectations and published SLAs.
- Review performance reports and make service improvement recommendations.
- Monitor Service Desk for tickets assigned to the queue.
- Maintain Knowledge Base.
- Inform Leadership of recurring incidents.
- Track user account creation, changes, and deletions.
- Evaluate network systems and act as a liaison between customers and technical escalation teams.
- Contribute to our company vision and direction by improving technical practices, as well as choosing key technologies and issues to address as we grow.
Description
We are looking for a Network Engineer to join our team in Dudley, offering a competitive salary of up to £65,000, depending on experience. You will enjoy a range of benefits including 25 days of holiday, bank holidays, a company pension, and a bonus scheme. The position involves the installation, maintenance, and problem resolution related to local, wide-area, and data center networks to ensure consistent and reliable IT network services. As a Network Engineer, you will be monitoring and troubleshooting to maintain network operations and may need to engage in additional support requirements, including 24-hour on-call coverage for support issues. While travel will typically be planned, some issues may arise that could require immediate travel to remote locations. You will report directly to the EMEA IT Manager.
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You can find Network Engineer salaries in the UK here.
How many Network Engineer jobs are in the UK?
Currently, there are 1063 Network openings.
Is the UK a good place for Network Engineers?
The UK is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Engineer jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Extension Hub among others, are currently hiring for Network roles in the UK.
The company with most openings is Ocho as they are hiring for 65 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.
The company with most openings is Ocho as they are hiring for 65 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.