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Software Support Specialist

£28,000 - 28,000
Hireful
V7 Saxon Gate, Milton Keynes
£28,000 - 28,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for a driven, tech-savvy problem solver to join our Software Support team. You should have experience in diagnosing and resolving software and application issues across various platforms. Familiarity with logging client issues, investigating database errors, and coordinating with Development and QA teams is essential. You will need to be proactive, collaborative, and ready to take ownership in a fast-paced tech environment.

Technologies

Responsibilities

In this role, you will be the go-to Technical Support person, owning each ticket from first contact to resolution. Your responsibilities will include ensuring a smooth and professional experience for our clients every time, investigating issues thoroughly, and providing solutions. This position goes beyond a typical helpdesk job; it allows you to build real relationships and shape how we support our clients.

Description


We offer a competitive salary of up to £30k base plus bonus, and a benefits package that includes a 5% pension, 25 days of holiday, 2 wellbeing days, a Christmas shutdown, private healthcare, life assurance, cinema tickets, and more. This is a unique opportunity to grow with a company that values initiative, learning, and customer-first thinking. If this sounds like the right fit for you, we would love to hear from you. Please click apply and send over your CV.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 869 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, HM Land Registry among others, are currently hiring for Support roles in the UK.

The company with most openings is Ascendion as they are hiring for 23 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.