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Support Analyst, 1st Line, Office 365, Active Directory
£30,000 - 30,000
Corriculo Ltd
Robert Robinson Avenue, Birmingham
£30,000 - 30,000
Requirements
Must:
- We are looking for a bright, inquisitive, and technically minded Support Analyst.
- You don't need to know everything, but you must be willing to use your initiative to solve problems when you encounter challenges.
- Ideally, you will have experience in the following areas:
- Providing 1st line support in a Microsoft environment.
- Previous customer service experience, even if it isn't from an IT setting.
- Familiarity with Office 365, Active Directory, and Exchange.
Responsibilities
- As a Support Analyst, you will join a busy service desk, providing support to over 1500 users across the UK.
- You will work within a Microsoft environment and offer 1st line technical support for over 50 sites, troubleshooting desktop, server, and network issues.
Description
- We are a pioneering organization delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at our core, we empower businesses to succeed through the delivery and support of cutting-edge technology solutions. - This is a fantastic opportunity for someone looking to begin their career in IT or an established Support Analyst seeking a new challenge. - We offer 25 days holiday, a 6% pension, and an excellent uncapped bonus scheme for high achievers. If you are interested in this Support Analyst position, please send your CV today for immediate consideration.
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