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Application Support Analyst
£28,000 - 45,000
Computershare
Old Market Road, Bristol
£28,000 - 45,000
Requirements
Must:
We are seeking a passionate, enthusiastic, intuitive, and driven IT professional. You should have significant experience in a relevant Business or IT role, with strong analytical, troubleshooting, and debugging skills. Familiarity with ITIL practices, strong communication skills, and experience in managing key stakeholders are essential. You must possess the ability to work under pressure and meet tight deadlines. A good working knowledge of SQL and experience within the banking industry and payment technologies, preferably Swift, will be highly beneficial.
Responsibilities
As an Application Support Analyst, I will rely on you to troubleshoot issues and support the day-to-day requirements of our business units and clients. You will analyze and provide recommendations on existing technical solutions, play a key part in technical projects and initiatives, and ensure that a quality service is provided to our clients. Your responsibilities will include:
- Issue debugging and incident management
- Managing problems and delivering continual improvement
- Performing data and system analysis
- Successfully managing change into production
- Managing risk within agreed acceptance levels
- Facilitating releases and system upgrades into live systems
- Ensuring system stability and management of live and UAT environments
- Monitoring systems and acting on alerts and system events
- Being actively involved in service transition from development teams
Description
You will be based in our Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Our flexible work culture allows you to find the best balance between work and lifestyle. We offer opportunities for continual learning and progression, as our leadership team is invested in developing and training our employees. You will work within a supportive department focused on being the best, and have the chance to engage in projects beyond day-to-day operations. We offer health and wellbeing rewards that can be tailored for you and your family, as well as investment opportunities in the company. Additional rewards include recognition awards, team get-togethers, and resources to help you invest in your future. Our community is welcoming and close-knit, with experienced colleagues ready to assist you in your growth.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1091 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Extension Hub, u-blox among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 55 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 55 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.