Interim IT Manager

In this role, I will expect you to lead, manage, and support the IT team, including conducting performance reviews, coaching, and fostering capability development. You will be responsible for conducting a full assessment of the current state of IT within the organization, covering infrastructure, systems, processes, service levels, and staffing. Identifying and analyzing key risks, including security vulnerabilities, system failures, technical debt, data protection concerns, and support gaps is also crucial. I need you to quantify the size and nature of any backlog of work, including unresolved issues, maintenance tasks, and project delays, and determine the capability and capacity required (people, skills, tools) to stabilize and improve the IT environment. You will prepare and commence execution of a prioritized action plan to reduce risk, address the backlog, and lay the foundation for future improvements. Overseeing day-to-day IT operations to ensure performance, security, and user satisfaction is essential. You will also ensure data governance, protection, and compliance with relevant legislation, lead IT security practices across systems, infrastructure, and user environments, and act as the senior escalation point for IT incidents and service interruptions. Collaboration with leadership to align IT operations and planning with wider business needs, as well as supporting recruitment, onboarding, and knowledge transfer processes if applicable, will be part of your responsibilities.