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ClearCourse jobs

Software Support Engineer

£30,000 - 60,000
ClearCourse
Cheapside 107, UK + Remote (UK)
£30,000 - 60,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I am looking for a positive and resilient Software Support Analyst with strong communication skills. - I require a proven ability to learn and work with technical systems. - Experience with CRM systems is an advantage. - Team management experience is preferred.

Responsibilities

- I will provide outstanding phone, email, and ticket-based support to clients. - I will install, configure, and maintain SQL and software applications. - I will diagnose and troubleshoot software issues, ensuring swift resolutions. - I will provide remote training to enhance clients' understanding of our solutions. - I will maintain detailed documentation of installation procedures and troubleshooting guides. - I will monitor and implement software updates, patches, and security fixes. - I will collaborate with IT teams to optimize software performance and integration. - I will educate clients on software best practices and updates.

Description


At ClearCourse, we are seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to gain hands-on experience while working with a well-respected list of solutions that instigate huge growth for our clients. You will have the chance to learn about our extensive client list and understand how we can assist them with more commercial opportunities and efficiency. Why join us? We offer life assurance and group income protection, private medical cover with a cash plan, an enhanced company pension, a hybrid-working model with 25 days of annual leave (plus your birthday off!), and employee wellbeing perks including Peppy Health and Perkbox. We also provide enhanced maternity, paternity, and adoption pay, along with generous training budgets and reimbursement for professional memberships. If you are a skilled Software Support Analyst eager to make an impact, I encourage you to apply now! Start your journey with us today at our location in Beverley, Hull. As a rapidly growing collaborative of disruptive technology innovators, we are committed to an inclusive culture and aim to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. We are investing in our people, expanding our expertise, and developing our vision, and we would love to speak with you!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 1034 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Defaqto among others, are currently hiring for Support roles in the UK.

The company with most openings is DataAnnotation as they are hiring for 47 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.