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IT Support Engineer - Chelmsford
£30,000 - 30,000
Circle Group
Cromar Way 44, Chelmsford + Remote
£30,000 - 30,000
Requirements
Must:
- 18 months of experience in a similar IT support role, working on 1st & 2nd line IT support
- Microsoft 365 experience
- Experience with MDM (e.g., Intune, Autopilot)
- Experience supporting MS Office 365 & Windows 11
- Excellent understanding of various systems and a passion for learning about new and upcoming technology and software
- Any networking or VOIP experience would be a bonus
- Ability to find solutions and assist staff at all levels
- Excellent communication skills
- Ability to prioritize tasks and deliver on deadlines
- Enthusiastic, hardworking, and a team player
Responsibilities
- Provide IT Helpdesk & Desktop Support
- Build and deploy laptop clones
- Install basic laptop components
- Provide Microsoft Office 365 support
- Escalate and manage more complex support tickets
- Work on VOIP and Networking issues
- Support users remotely and on-premises
- Create user profiles
- Roll out software centrally and manually
- Offer user laptop health checks
- Manage all tasks via the helpdesk system
- Review ticket trends with the line manager
- Support the team and the firm with ad-hoc IT tasks
Description
We are seeking an IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role. In this position, you will serve as the first line of support for IT issues across our firm, leveraging your technical expertise to troubleshoot and resolve employee issues promptly while contributing to our team by providing excellent IT support service. You'll have opportunities to learn many new technologies, as you will join a small team and be exposed to various 2nd line projects. We are proud of our company culture and have received numerous awards for employee engagement, making this a fantastic opportunity for someone looking to advance their career. This role is full-time onsite in Chelmsford, and we are looking to pay a starting salary of £28,000 - £30,000 DOE, along with benefits. You must live within a reasonable commuting distance of Chelmsford and be willing to go into the office five days a week. If you're interested, please apply now!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2607 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, Leidos, BAE Systems among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.