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Linux Support Engineer
£40,000 - 40,000
Xist4 IT
Bramley Drive, Whittlesford
£40,000 - 40,000
Requirements
Must:
We seek individuals with strong technical support experience, particularly in Linux server environments and Apple Mac systems. To excel in this position, you must possess many of the following qualifications:
- At least 4 years of proven experience in working within a multi-platform technical environment.
- Professional experience supporting and administering Linux operating systems.
- Apple Mac support and administration experience (professional or strong personal experience).
- Excellent customer relationship skills with the ability to work calmly under pressure.
- Experience with command-line tools, bash scripting, and automation.
- Knowledge of system monitoring, patching, and lifecycle management.
- Problem management experience and data networking support skills.
- Deployment and installation of software updates and patches on both Linux and MacOS.
All applicants must reside in the UK, have good English communication skills, and possess the right to work in the UK.
Responsibilities
In this role, you will be a crucial member of the IT and AV Services team tasked with supporting a dual environment of Linux servers and Apple Mac systems. Your responsibilities will include:
- Providing expert technical support for Linux servers and approximately 40-45 Mac systems for high-profile clients.
- Administering Linux systems using command-line tools, cron jobs, package managers, shell scripting, and logging.
- Managing the deployment and administration of Mac devices via Microsoft Intune.
- Ensuring timely patching and lifecycle management of the Mac estate to maintain security standards.
- Delivering first, second, and third-line support for Mac and Linux systems.
- Troubleshooting and resolving technical issues for users across the organisation.
- Creating and maintaining comprehensive system documentation.
- Supporting and administering the Digital Asset Management System (DAMS).
- Assisting with the implementation of new technologies, including AI chatbots.
Description
We are excited to share that this role offers exceptional career development opportunities. You will gain valuable experience with Microsoft Intune for device management and have the chance to work with cutting-edge AI technologies, assisting in the integration of chatbots into the service desk environment. This blend of historical significance and technological innovation creates a stimulating work environment with varied and challenging responsibilities that will enhance your technical portfolio and boost your future career prospects.
We offer a competitive salary of up to £40,000 with a range of benefits, including 25 days of annual leave (increasing to 30 after 5 years), exceptional pension contributions, interest-free season ticket loans, free access to partner museum exhibitions, continuous professional development opportunities, enhanced maternity and paternity benefits, childcare vouchers, Benenden Healthcare Society membership, access to The Charity for Civil Servants, and the Ride 2 Work Scheme.
We celebrate differences and encourage all qualified candidates to apply and be themselves at work.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1117 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Defaqto, ApplianSys, Core-Asset Consulting, UK Ministry of Defence, DataAnnotation, Extension Hub, Equator among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 54 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 54 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.