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Photocopier Field Service Engineer
£30,000 - 30,000
TXP
Pepper Road, Dover
£30,000 - 30,000
Requirements
Must:
I am looking for candidates who have previous experience working in a field technical support environment within the MFP/copier/print arena. You should possess the ability to think through problems in a logical manner to enable speedy and accurate resolution of issues. Excellent communication and interpersonal skills are essential to ensure first-class customer service.
Technologies
Responsibilities
In this role, I will expect you to provide technical assistance within the timescales specified by SLAs. You will effectively investigate and rectify faults, perform routine maintenance and modifications/updates as required, and provide support during installations. It is important for you to understand and be fully conversant with SLAs relating to assigned accounts and comprehend the solutions in use, allowing you to carry out basic fault finding. Additionally, you will back up colleagues when necessary, log call details using the call logging system within agreed timescales, and report recurring faults to enable proactive management. You will also be responsible for sharing your expertise and technical information with team members, building relationships with key stakeholder accounts at all times, maintaining boot stock and/or site stock at specified levels, and attending product courses as requested to ensure your knowledge base is sufficient for the role.
Description
This position is for a Photocopier Field Service Engineer at a high-end premium IT, communication, and managed document solutions provider. The location of this role is in Kent/Dover/CT, and we offer a package of up to £32,000, which includes a vehicle, laptop, phone, 25 days of holiday, and a pension scheme. My aim is to ensure that you provide our customers with a professional and efficient technical support service, ensuring full customer satisfaction while leading, guiding, and supporting a team of technicians to deliver a very high level of technical effectiveness, product knowledge, and customer care.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1067 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Extension Hub among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.