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IT Manager - Supplier & Service Management

£40,000 - 60,000
High Street 49, Sheldon Square
£40,000 - 60,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- At least 1 year of experience running outsourced IT or telecom contracts. - CIPS Level 4 certification. - A degree or equivalent in IT, Information Systems, or Business Management. - ITIL v4 Managing Professional certification or higher. - Experience managing multi-supplier, outsourced IT & telecom contracts end-to-end. - An understanding of the Microsoft Cloud environment. - Experience running IT teams across the Microsoft stack. - Proven ability to lead RFPs, contract negotiations, and vendor performance reviews. - Familiarity with tracking SLAs and supporting supplier-led change projects. - Knowledge of ISO 27001, GDPR, and risk reporting. - Excellent communication skills with executives, users, and vendors. - A data-driven approach focused on cost, service, and risk improvement.

Technologies

ITIL

Responsibilities

- Manage the full lifecycle for 6+ IT/telecom vendors, including contracts, renewals, and performance reviews. - Oversee daily and weekly SLAs, drive service improvements, and ensure alignment with ITIL metrics. - Lead the IT governance board by maintaining a risk register and supporting ISO/cybersecurity compliance. - Control a £700k IT OPEX budget, track costs, and manage the asset register. - Sponsor supplier-led projects (such as ERP and M365) and build business cases while tracking benefits. - Communicate clearly with executives and utilize NPS/CSAT metrics to enhance supplier service.

Description


We are a trusted leader in delivering end-to-end workforce solutions tailored for the infrastructure, construction, and civil engineering sectors. We value our employees and offer a range of benefits to support your well-being and professional growth which includes: - 25 days of annual leave (pro-rated in the first year). - Performance-linked annual bonus. - A pension scheme with a 5% matched auto-enrollment after 3 months. - Ongoing training and development programs. Join us and be part of a team that values growth, support, and career progression!
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You can find IT Manager salaries in the UK here.

How many IT Manager jobs are in the UK?

Currently, there are 2639 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.

Is the UK a good place for IT Managers?

The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Manager jobs in the UK?

Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, FCDO Services, Leidos among others, are currently hiring for Manager roles in the UK.

The company with most openings is Experis as they are hiring for 65 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.