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IT Service Desk Analyst (1st and 2nd Line)
£28,000 - 28,000
One Education Ltd
Moss Lane East, Manchester
£28,000 - 28,000
Requirements
Must:
- Minimum of 2 years proven experience working in a 1st or 2nd line position
- Proficiency in Microsoft Windows environments (Server and desktop)
- Experience with Active Directory, user management, group policy, and software/printer management
- Skills in device deployment, management, and support
- Ability to perform hardware fault finding and resolution (servers, laptops, desktops, printers)
- Familiarity with audio/visual equipment (touchscreens, projectors, smartboards)
- Experience in network management, support, and auditing
- Proficient in network fault finding and diagnostics
- Desirable experience with SIMS/Arbor
- Desirable knowledge of Apple iOS and/or MDM
- A full driving license and access to a vehicle
Responsibilities
As an IT Service Desk Analyst, I will be responsible for delivering IT support services, including providing remote support to our customers and managing a busy helpdesk. I will work closely with senior technical staff on installations and projects, while also being actively involved in troubleshooting and resolving hardware and network issues.
Description
At One Education, we are one of the largest education support companies in England, based in Alexandra House, Hulme. We deliver a full range of services to schools and agencies, taking pride in our diverse practices including IT, HR, Educational Psychology, Finance, Safeguarding, and Payroll. Our modern office is situated close to good transport links and offers free onsite parking.
We care deeply about the schools, services, and the children and young people we support. Our ethos emphasizes the importance of our people, their interests, passions, and well-being.
By joining our team, I will have the opportunity to benefit from extensive training programs, encouraging my career development in a supportive environment. I will enjoy a competitive salary of up to £28,000 per annum, 30 days of holiday (plus Bank Holidays), participation in the Local Government Pension Scheme, and an office closure at Christmas.
I look forward to receiving applications from candidates who share our commitment to safeguarding and promoting the welfare of children and young people. We are proud to be an Equal Opportunities Employer.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1088 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Defaqto, ApplianSys, Core-Asset Consulting, RHP, UK Ministry of Defence, DataAnnotation, BAE Systems among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 58 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 58 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.