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Service Design & Transition Analyst
£51,000 - 57,000
Intec Select Ltd
Granada Street, Chatham
£51,000 - 57,000
Requirements
Must:
- 3+ years of IT Service Management experience in an ITIL v3/v4 environment.
- 1+ year in Service Design or Service Transition.
- Strong knowledge of ITIL processes, Service Design methodologies, and project frameworks.
- Excellent stakeholder management, communication, and organizational skills.
- ITIL Foundation certification (v3 or above).
- Experience in financial services, Data Governance, or cloud (Azure, M365, SaaS) would be an advantage.
Responsibilities
- Manage end-to-end Service Design & Transition activities across projects.
- Work with Project Managers and IT teams to deliver robust support models and ensure service readiness.
- Contribute to Go/No-Go decisions, ensuring operational resilience and acceptance criteria are met.
- Support the continual improvement of Service Design standards and processes.
- Collaborate across IT, vendors, and business units to ensure seamless service integration.
Description
We are a leading financial services corporation looking to hire a Service Design & Transition Analyst to join our IT Service Operations team on a 6-month fixed-term contract. This role can be based in either Chatham or Wolverhampton on a hybrid basis, with a salary range of £51,000 to £57,000. In this role, you’ll ensure that new and changing services are designed and transitioned into live operations with rigour, resilience, and alignment to best practices. Ideally, you will have several years of experience in a dedicated Service Design position with exposure to Azure Virtual Desktop, as we continue to develop our Service Design practice. If you are passionate about shaping reliable, future-fit IT services and driving operational excellence, we invite you to apply with an up-to-date tailored CV.
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Which companies are hiring for Business Specialist jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, HM Land Registry among others, are currently hiring for Business roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Ascendion as they are hiring for 59 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.