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IT Service Desk Analyst
£25,000 - 28,000
Elston Gardens, Nottingham
£25,000 - 28,000
Requirements
Must:
- Ability to effectively prioritize and execute tasks in a fast-paced setting.
- Proficiency in Active Directory and Exchange 365.
- Excellent communication and problem-solving skills.
- Experience providing IT support in a commercial setting.
- Familiarity with Windows environments, Microsoft Office suite, and system management software.
- Hardware support experience.
- Knowledge of Incident, Change, and Problem Management processes.
- Relevant technical certifications are desirable, e.g., ITIL v4.
Responsibilities
As an IT Service Desk Analyst, I am responsible for providing on-site and remote support to more than 1300 end-users. This includes diagnosing and resolving incidents and service requests, as well as escalating issues to the appropriate teams when necessary.
This role requires me to work closely with the wider IT team to ensure the smooth day-to-day running of IT services within a growing organization. The position is hybrid, requiring me to be in the Nottingham office at least two days per week. The core working hours are from 8 am to 5 pm, so no on-call is expected.
Description
I offer a competitive package including a salary between £25,000 and £28,000, bonus opportunities, and a flexible 35-hour workweek. Additionally, I provide 25 days of holiday plus 5 buy/sell days, bank holidays, and professional development opportunities, along with a 5% employer pension that increases with service. My company is well-regarded in its sector, celebrating 14 consecutive years of growth and record revenues in the last financial year. I promote a healthy work-life balance and provide opportunities for you to enhance your technical knowledge. I aim to interview candidates as soon as possible with a maximum of two virtual interview stages. Erin Associates welcomes applications from individuals of all backgrounds and abilities, ensuring reasonable adjustments are available during the application process.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 1812 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Business roles in the UK.
The company with most openings is Ocho as they are hiring for 61 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Ocho as they are hiring for 61 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.