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Sales Advisor - Cosmetic Surgery
ÂŁ65,000 - 65,000
Cadogan Clinic
Markham Street 48, London
ÂŁ65,000 - 65,000
Requirements
Must:
To succeed in this role, you’ll need to bring one of the following:
- Proven sales experience in a high-performance, consumer-facing (B2C) environment — ideally involving consultative or high-ticket sales;
- OR Deep industry knowledge of the aesthetics sector (surgical or non-surgical), private healthcare, or similar B2C medical services, with strong commercial instincts.
If you tick both boxes — even better. This is a results-driven role where trust, empathy, and confidence are essential, and prior exposure to the unique pace and expectations of aesthetic or private healthcare sales is a significant advantage.
Responsibilities
As a Sales Advisor, I will act as the first point of contact for prospective patients and guide them from initial enquiry through to post-treatment follow-up. I will use active listening, product knowledge and empathy to understand patients’ goals and provide tailored information and support to guide them toward the right surgeon and treatment plan. My responsibilities will also include:
- Engaging with patients by phone and email to understand their goals and build trusted relationships.
- Following up on enquiries, qualifying leads, and converting consultations into bookings.
- Delivering clear, accurate information on procedures, pricing, and payment options.
- Maintaining regular contact post-procedure to foster long-term relationships and referral opportunities.
- Achieving and exceeding individual sales targets and KPIs.
- Acting as a dedicated point of contact throughout the patient’s journey—from enquiry to discharge.
- Coordinating consultations and surgeries with internal teams and consultants.
- Ensuring all booking, pricing, and billing processes are accurate and compliant.
- Collecting and managing patient records in line with GDPR and clinic protocols.
- Providing a supportive and empathetic service at every stage of the patient journey.
- Handling enquiries and complaints professionally, ensuring swift resolution.
- Gathering and sharing patient feedback to support continuous improvement.
- Collaborating with clinical and administrative teams to ensure operational excellence.
Description
We are seeking a highly motivated and empathetic Cosmetic Surgery Sales Advisor with substantial experience in a high-performing aesthetic clinic environment and a proven track record of sales. This is an exciting opportunity to work in a pivotal role for the market-leading clinic in the cosmetic surgery industry, where my ability to consistently convert leads and exceed sales targets will play a crucial role in supporting patients through their treatment journey and continuing to drive forward our high-growth organization. Previous experience in the healthcare or cosmetic industry is strongly preferred, as it provides the context and sensitivity needed to guide patients through often life-changing decisions with professionalism and care. The ideal candidate will be highly motivated, have outstanding interpersonal skills, and a natural ability to build trust and rapport with patients. Cadogan Clinic is the UK’s leading cosmetic surgery hospital — a name synonymous with clinical excellence, safety, and trust. With over 30,000 patients choosing us each year and two decades of outstanding outcomes, we set the benchmark in aesthetic medicine. If I'm passionate about raising standards and shaping the future of aesthetic healthcare, we’d love to hear from you. What I offer includes market-leading OTE earning potential, monthly bonus opportunities, ongoing training and professional development, and a chance to make a real impact on patients’ confidence and wellbeing while working from our offices in Kings Road, Chelsea. Job types include full-time and permanent positions with opportunities for remote shifts.
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The company with most openings is Ocho as they are hiring for 65 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Ocho as they are hiring for 65 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.