2884 IT & Software Developer  jobs in the UK
Head of Professional Services (ERP, Sage X3)
£100,000 - 110,000 
Arden Resourcing
Woodrow Crescent 5, Elvetham Heath 
£100,000 - 110,000 
Requirements
Must:
- Proven leadership experience in consultancy or professional services, ideally in an ERP or technology environment.
- Strong ERP expertise, preferably in Sage X3, with hands-on experience in implementation and project delivery.
- Skilled in consultancy best practices, project governance, and managing multiple complex engagements.
- Commercially astute with the ability to balance client satisfaction, team utilization, and profitability.
- Excellent communication, stakeholder management, and negotiation skills.
- Strategic thinker with a hands-on approach, resilience, and problem-solving capability.
- Committed to customer success, continuous improvement, and developing others.
- Leadership or project management certifications (PRINCE2, PMP) are desirable.
Responsibilities
- Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous improvement.
- Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget.
- Streamline processes to enhance efficiency, service quality, and operational excellence.
- Act as a trusted advisor and senior escalation point, strengthening long-term client relationships.
- Align service delivery with commercial objectives to support business growth and profitability.
- Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey.
- Define and monitor KPIs, utilization, and revenue performance to drive continuous improvement.
- Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences.
- Champion knowledge sharing and best practices across all delivery functions.
Description
We are proud to be partnering with a leading Sage solution provider on this exceptional opportunity for a Head of Professional Services. This senior leadership position plays a pivotal role in shaping how consulting and support services are delivered, driving excellence across ERP implementation, customer support, and operational performance. This is an exciting opportunity to join an established and fast-growing organization at the forefront of Sage ERP solutions. You will work with cutting-edge technology and innovative products that make a tangible difference to clients, while enjoying the autonomy to shape how services are delivered. You will be part of a collaborative, forward-thinking environment that values fresh ideas and professional growth. In return, you will receive a competitive salary, performance bonus, Healthcare Cash Plan, Employee Assistance Programme, volunteering leave, and working flexibility.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2884 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
Origin, Direct Online Services, RDC Aviation, Commsworld, BAE Systems, Street Group, Ever Nimble among others, are currently hiring for Manager roles in the UK. 
The company with most openings is Hays Technology as they are hiring for 59 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Hays Technology as they are hiring for 59 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.