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Head of IT
£65,000 - 75,000
Anderson Knight
West Regent Street 126, Glasgow
£65,000 - 75,000
Requirements
Must:
- I am looking for candidates with a degree in an IT-related discipline or equivalent experience.
- I require at least 10 years of experience in IT, with a minimum of 5 years in a leadership role managing teams and functions.
- Proven experience with both cloud-based and on-premise contact centre platforms (e.g., Avaya, Cisco, Genesys) is essential.
- Candidates should possess a solid understanding of infrastructure architecture, including networking, servers, and desktop deployment.
- I am looking for individuals knowledgeable in technology security frameworks (e.g., ISO 27001, PCI-DSS) and familiar with ITIL best practices and service management principles.
- Strong analytical and problem-solving abilities, along with experience in data trend analysis, are necessary for this role.
- A track record of delivering multiple concurrent IT projects on time and within scope is required.
- I value effective communication skills and relationship-building capabilities across both technical and non-technical stakeholders.
- Candidates must demonstrate high integrity and a commitment to upholding our organisation's values and mission.
- Desirable attributes include a background in contact centre or customer service technology environments, experience managing unified communications platforms, and hands-on experience with hardware, networking, and enterprise systems.
Responsibilities
- I will lead the IT function, ensuring alignment between technology strategy and overall business goals.
- I will oversee supplier management processes, including bid management, contract reviews, and service delivery governance.
- A security-first approach to IT operations will be driven by me, ensuring compliance with Cyber Essentials Plus or similar standards.
- I will develop and manage the IT budget, ensuring spend remains within agreed tolerances while maximizing value.
- I will serve as a strategic interface between IT and the broader business, translating business needs into technology solutions.
- My role includes inspiring, leading, and developing the IT team, implementing strategies to attract, retain, and grow technical talent.
- I will ensure the delivery of robust IT services, both internal and third-party, to meet operational demands.
- I will act as the final point of escalation for IT-related issues, ensuring timely resolution and stakeholder satisfaction.
- I will chair and contribute to internal strategic forums to ensure that the IT strategy supports business transformation and innovation.
- I will promote a professional, customer-centric IT culture through strong leadership and communication.
- I will champion continuous improvement in the delivery of IT services, contributing to our position as a leader in our sector.
- My responsibilities include managing infrastructure operations and overseeing cybersecurity activities such as penetration testing and vulnerability scanning.
- I will maintain business continuity planning in conjunction with risk and compliance stakeholders and lead project delivery for IT initiatives.
- I will build and sustain strong relationships with key suppliers and internal stakeholders to support ongoing technical and business initiatives.
Description
This is a rare opportunity for me to find an experienced IT leader to shape and evolve the technology landscape of a fast-paced and customer-focused organisation. If you're ready to take on a strategic role with real impact, I would love to hear from you.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2648 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
MastarRec, HM Land Registry, Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 86 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 86 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.