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Technical Support Engineer / IT Service Desk Analyst / SolarWinds
35,000 - 35,000 GBP
AWD online
Wenlock Road, Worthing
35,000 - 35,000 GBP
Requirements
Must:
We are looking for a Technical Support Engineer / IT Service Desk Analyst with solid experience in:
- Root cause analysis
- Data centre architecture
- Network and application management protocols
- Network administration and troubleshooting
- Windows Server OS
- SQL, IIS, and Exchange Server
Other essential skills include:
- Documentation and technical writing
- Customer relationship management
- Strong communication and organizational skills
- The ability to learn complex topics
- Flexibility and attention to detail
Desirable skills that would be beneficial include:
- Experience with monitoring tools
- Hands-on experience with Microsoft 365, Azure AD, and AWS
- SQL query knowledge
- Awareness of cloud services
- Understanding of Active Directory
- Industry certifications
- Scripting or programming knowledge
- Linux administration
- Awareness of security standards
- Backup solutions and disaster recovery strategies
Responsibilities
As a Technical Support Engineer / IT Service Desk Analyst, I will have you:
- Manage support cases
- Troubleshoot customer environments
- Host remote sessions
- Maintain customer contact
- Document bugs and procedures
- Share information with sales
- Guide junior team members
- Recommend process improvements
- Follow security policies
- Assist in testing patches and updates
Description
This position is a fantastic opportunity for those who enjoy working in a dynamic team environment focused on unity, integrity, and quality. The salary for the role ranges from £29,000 to £35,000 per annum, with benefits such as 25 days of annual leave plus bank holidays, private medical insurance, a pension scheme, flexible rewards and wellbeing benefits, the Employee Assistance Programme, an Electric Vehicle Scheme, and a Cycle to Work scheme, along with opportunities for training and development. The role is based in Worthing, West Sussex, with a hybrid working arrangement (3 days in the office and 2 days from home). Please note, candidates must have the right to work in the UK as this position is not eligible for sponsorship.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 626 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Extension Hub, Equator, Core-Asset Consulting, ApplianSys, UK Ministry of Defence, HM Land Registry, Eteam Workforce Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is La Fosse as they are hiring for 27 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is La Fosse as they are hiring for 27 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.