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Product and Implementation Analyst
40,000 - 40,000 GBP
Segura
Nanpantan Road 282, Nanpantan + Remote (UK)
40,000 - 40,000 GBP
Requirements
Must:
- Experience working in the retail sector, either for a software company or as a retailer.
- Previous roles such as technical analyst, product manager, project manager, pre-sales consultant, and/or implementation specialist.
- Demonstrated project management skills.
- Experience delivering customer presentations and/or end-user training sessions.
- Strong customer-facing skills with an energetic, can-do attitude.
- High comfort level with technology and data handling.
- Exceptional ability to understand, retain, and simplify complex details.
- Self-motivated with the capability to manage my own workload and meet deadlines.
- Excellent communication and presentation skills with a customer-first approach to problem-solving.
- Ability to collaborate effectively within a team.
- Willingness to work remotely from home.
Responsibilities
As the Product and Implementation Analyst, I will:
- Serve as the product expert, understanding the ESG and business drivers of European retailers, gathering their requirements, and helping to scope the development roadmap of the Segura platform.
- Document the system requirements based on the needs of qualified prospects.
- Regularly present the product roadmap to retailers and demonstrate the product.
- Understand the customers' wider objectives and timelines, collaborating with the sales lead to present the solution to key stakeholders for sign-off.
- Manage all aspects of the customer implementation project, including configuration, stakeholder management, training, and delivery.
- Develop and deliver customer and user training workshops.
- Assist customers and users in resolving issues and queries as part of the business-as-usual support process (this will comprise no more than 20% of my time).
Description
Segura is a fast-growing SaaS platform focused on enabling retailers to create ethical and sustainable supply chains through traceability and data. In this position, I will report to the Chief Technology Officer (CTO) and engage in all facets of client projects, becoming a product expert with an in-depth understanding of the Segura platform.
I will have access to a laptop and mobile phone (if required), 25 days of annual leave rising to 30 over five years (excluding bank holidays), a generous pension contribution, private healthcare through Vitality, and opportunities for ongoing training, development, and career advancement.
If you think I am the right fit for the role, I encourage you to apply now. I look forward to hearing from you! My data will be handled in line with GDPR.
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You can find Business Specialist salaries in the UK here.
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The company with most openings is CGI as they are hiring for 17 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is CGI as they are hiring for 17 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.