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Meriden Media jobs

Helpdesk Support

29,434 - 29,434 GBP
Meriden Media
Mill Lane, Campbell Park
29,434 - 29,434 GBP
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven IT support experience. - Strong understanding of Microsoft operating systems, hardware, and networking. - Proficiency with Microsoft Office Suite (Windows Explorer, Edge, Outlook, Excel, Word, Teams, Quick Assist, Snipping Tool). - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to work independently as well as part of a team. - Experience with remote support tools. - Ability to deal with difficult clients in a calm manner. - Ability to learn new software and processes quickly. - Excellent time management.

Responsibilities

- Deliver professional and client-focused technical support. - Troubleshoot and resolve hardware, software, and bespoke application issues. - Provide clear, patient guidance to users of varying technical abilities. - Accurately document support interactions.

Description

We are seeking skilled IT Support professionals for a dynamic, short-term project in Wymbush, Milton Keynes. This is a full-time, office-based role requiring daily on-site presence. The project is expected to last from approximately mid-April to July/early August, with a schedule of 5 days a week, including weekends (shifts allocated in advance). The working hours will be 7-hour shifts, scheduled between 8:00 AM and 9:00 PM. We are looking for customer-focused individuals who are patient and methodical, able to remain calm under pressure, proactive, and meet deadlines. If you fit this description and are available for the duration of the project, we encourage you to apply.
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You can find Support Engineer salaries in the UK here.

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The company with most openings is DataAnnotation as they are hiring for 20 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.