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ServiceNow Business Analyst
80,000 - 80,000 GBP
La Fosse Academy
Charing Cross, South East London
80,000 - 80,000 GBP
Requirements
Must:
- Proven experience as a ServiceNow Business Analyst with a technical focus, especially within ITOM.
- Strong understanding of ITSM processes, including Incident, Change, and Problem management.
- Experience with Salesforce Service Cloud is a significant advantage.
- Background in Fintech or Finance is preferred.
- Ability to work in a fast-paced environment and manage multiple phases of ITOM development.
- Strong communication skills to engage with both technical and non-technical stakeholders.
- Familiarity with integrating cloud-native tools with ServiceNow ITOM is a bonus.
Responsibilities
- Take on new ITOM requirements and build out the ITOM model in ServiceNow.
- Work closely with technical teams to ensure successful integration of ITOM modules and cloud-native tools.
- Enhance and deliver end-to-end ITSM processes, including Incident, Change, and Problem management.
- Lead the development of ITOM phases, ensuring delivery within a 6-8 week timeline for each phase, including grouping alerts and integrating with other tools.
- Collaborate with product teams working on finance brokerage-based products, such as forex trading tools, and provide insights to improve their support within the ITOM framework.
- Liaise with stakeholders to ensure requirements are captured and translated into functional solutions.
- Drive continuous improvement and ensure ITOM capabilities are built and enhanced to meet the needs of the business.
Description
We are looking for an experienced and driven ServiceNow Business Analyst to join our leading fintech company based in London. This is an exciting opportunity to work on cutting-edge projects, particularly around ITOM (IT Operations Management) and the integration of cloud-native tools. If you are an experienced and driven Technical BA with expertise in ServiceNow ITOM and a background in fintech or finance, we would love to hear from you. Apply now and be part of our dynamic and fast-growing company.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 859 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Core-Asset Consulting, DataAnnotation, BAE Systems, Reedsy, EG Group, client server, Eclipse IT Recruitment among others, are currently hiring for Business roles in the UK.
The company with most openings is Proactive Appointments Limited as they are hiring for 27 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Proactive Appointments Limited as they are hiring for 27 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.