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Value Stream Analyst
45,000 - 45,000 GBP
Iris Recruitment
Silver Street 4, Whitwick
45,000 - 45,000 GBP
Requirements
Must:
We are seeking a candidate who has proven experience in business process analysis, preferably within social housing, local government, or a similar public service environment. Professional certifications such as Lean Six Sigma Green/Black Belt and Agile are highly desirable. You should possess the ability to analyze complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Being skilled in diagnosing issues, proposing effective solutions, and collaborating to resolve them is essential. Additionally, you should have the capability to build relationships with a diverse range of stakeholders, both internal and external, across various levels of our organization.
Responsibilities
In this role as a Value Stream Analyst, you will drive operational excellence within our social housing services. Your main responsibilities will include analyzing and optimizing business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across our organization to streamline workflows, integrate digital solutions, and support the continuous improvement of our housing operations. This involves conducting in-depth analyses of existing business processes, including tenant services, repairs, asset management, and customer support, while recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. You will collaborate with external partners, contractors, and regulatory bodies to ensure compliance and customer expectations are met. Furthermore, you will analyze performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Assisting in the planning and execution of process improvement projects will also be part of your responsibilities, ensuring they are delivered on time and within budget, while complying with UK social housing regulations, data protection laws, and health and safety standards.
Description
We are proud to be one of the largest providers of affordable homes and support services in the East Midlands, dedicated to providing high-quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as a service provider and employer. We uphold key values of Integrity, Diversity, Openness, Accountability, Clarity, and Excellence, and we seek individuals who align with and can help us live these values.
In addition to a competitive salary of £41,911 - £46,568 per annum, we offer a generous benefits package, which includes 34 days of annual leave (including statutory days), increasing with length of service, a contributory pension scheme, flexible working arrangements, and a wide range of training and development opportunities as an Investors in People accredited organization.
We encourage early applications, as we reserve the right to close or extend the application period based on the volume of applications received. Please note that we do not hold a sponsorship license and cannot support sponsorship for any of our roles.
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The company with most openings is Ocho as they are hiring for 50 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.