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Senior IT-Techniker
£28,000 - 50,000
Flotek
Lewis Avenue, Bridgend
£28,000 - 50,000
Requirements
Must:
I am looking for a Senior IT Technician with a minimum of 3–5 years’ experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment. You should have strong technical knowledge in the following areas:
- Windows Server (2016/2019/2022)
- Microsoft 365 administration and support
- Active Directory, Group Policy, DNS/DHCP
- Networking (VLANs, firewalls, routers/switches)
- Virtualization technologies (Hyper-V, VMware)
- Backup and disaster recovery solutions
Experience with remote monitoring and management (RMM) tools and ticketing systems is essential. You will need to demonstrate excellent troubleshooting and diagnostic skills, strong communication and interpersonal abilities, and possess a customer-first mindset. The ability to work independently and manage multiple priorities is crucial. A full UK driving licence is required, as travel to client sites is part of the role.
Responsibilities
In this role, you will provide expert-level technical support across a wide range of technologies, including servers, networks, cloud platforms, and end-user devices. You will act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution. Your responsibilities will also include:
- Leading root cause analysis and implementing long-term solutions to recurring issues
- Supporting and managing infrastructure projects such as server migrations, network upgrades, and cloud deployments
- Maintaining and improving internal documentation, processes, and knowledge base articles
- Delivering on-site support for critical issues and project work as required
- Collaborating with junior technicians to mentor and support their development
- Ensuring SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality
- Staying up to date with emerging technologies and recommending improvements to systems and processes
Description
At Flotek Group, we are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, and Comms technology to small and medium businesses. You will join our "Purple Army," becoming part of a team driven by values that guide our interactions, both with each other and our partners. We offer a collaborative, fast-paced working environment where you can learn to be exceptional, earn trust through actions, and receive recognition for your work. We are pleased to offer a competitive salary depending on your experience and a comprehensive benefits package, including an inclusive EMI Share Equity Scheme, a day off for your birthday, and additional days off for significant life events. We also provide opportunities for professional growth and development, along with savings on gym memberships and other discounts through Perkbox. Please note that due to the nature of the role, the company will not be able to offer sponsorship or relocation assistance; candidates must already have the right to live and work in the UK to be considered. We look forward to receiving your application!
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How many DevOps jobs are in the UK?
Currently, there are 2001 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
PayItMonthly Ltd, BAE Systems, Origin, BTL IT Solutions Ltd., Direct Online Services, Gelt Inc, Workflo Solutions among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 62 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 62 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.