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Senior IT Service Manager - Longbenton
£65,000 - 65,000
DWP Digital
Lealholm Road, Longbenton
£65,000 - 65,000
Requirements
Must:
- Extensive experience and proven track record in building and developing effective working relationships with senior Business and IT managers.
- Significant demonstrable experience of managing large quality IT Services and/or Tooling platforms in Live.
- Proven ability and experience of delivering at pace while injecting continual service improvement, ensuring Live Service stability at all times.
- Influential with experienced leadership skills to make effective decisions and inspire individuals and teams to deliver IT service excellence.
- Strong working knowledge and practical experience of ITIL or other service management frameworks.
Responsibilities
As a Senior IT Service Manager, I will ensure the implementation of excellent Service Management across products and services critical to delivering financial support to children across the UK. I will build effective relationships with key stakeholders, acting as the main point of contact for product/service teams regarding any issues that arise. I will participate in investigations of Major Incidents, providing direction on engaging with the Business, analyzing, or testing to validate issues or proposals. I will be responsible for monitoring and progressing end-to-end Live service performance and addressing quality issues across the portfolio.
Description
We are looking for Senior IT Service Managers to join our Children's Live Service Team and the Child Maintenance Service team, participating in an ambitious modernization program to help shape our digital services for the future. Our teams utilize fresh ideas and leading-edge technology to build and maintain digital solutions used by nearly every person in the UK at critical moments in their lives. The Department for Work and Pensions (DWP), the UK's largest government department, helps people into work and makes significant payments to support and empower millions. We offer a pay of up to £66,058, along with a comprehensive benefits package, including a generous civil service pension with employer contributions, 26 to 31 days of holidays, flexible working options, and a focus on your work-life balance. Join us in our vibrant digital hub in Newcastle, and together, let's make a difference!
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The company with most openings is Ocho as they are hiring for 56 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Ocho as they are hiring for 56 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.