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Circle Group jobs

1st Line Support Engineer

£30,000 - 30,000
Circle Group
Church Street, Oxford
£30,000 - 30,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for candidates who have previous IT support experience, preferably in an MSP or helpdesk environment, but this is not essential. A good understanding of Windows 10/11, Microsoft 365, Active Directory, and networking basics is important. We value natural problem-solvers with exceptional communication skills, a proactive, customer-first mindset, and a strong eagerness to learn. GCSEs in English and Maths are required, and certifications such as CompTIA A are a plus. A full UK driving license is also necessary.

Technologies

Active Directory
Microsoft 365
Office 365

Responsibilities

As a 1st Line IT Support Technician, you will provide first-line IT support via phone, email, remote access, and occasional site visits. Your role will involve troubleshooting and resolving various issues related to hardware, software, networks, and Microsoft 365. You will administer Active Directory, Azure AD, Exchange, and Microsoft Teams, as well as utilize RMM tools to proactively monitor and maintain client systems. Logging and managing tickets accurately while keeping clients updated and informed is crucial, and we encourage you to contribute to knowledge sharing and process improvement.

Description


Join our ambitious and fast-growing Managed Service Provider, where we partner with a diverse range of businesses to deliver first-class IT solutions. With a solid reputation for innovation and excellent customer service, along with a fun, supportive team culture, we offer the perfect environment for IT professionals who wish to learn, grow, and make a tangible impact. This position is an exciting opportunity, as you will be the first point of contact for clients, helping to solve various IT challenges daily and gaining exposure to the latest technologies, such as Microsoft 365, Azure, Active Directory, networking, and security. By joining us, you will become part of a community that celebrates success and values each team member's input. We are committed to supporting your career development with funded training and certifications, including CompTIA, Microsoft, and Cisco. Here, you will have varied work experiences with exposure to a wide array of clients and technologies, along with genuine opportunities to develop your skills and advance within the organization. If you are ready to kick-start or elevate your IT career in an environment that values its people, we invite you to apply today and explore the possibilities this role can offer you!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2848 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group, BAE Systems, FCDO Services among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 68 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.