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Technical Customer Support Manager
70,000 - 70,000 GBP
Bond Williams Limited
Burgess Close 8, Abingdon
70,000 - 70,000 GBP
Requirements
Must:
I require candidates to have a Bachelor's degree in physical sciences or engineering. You should possess at least 5 years of experience in field service or technical support, ideally with complex engineered products. A strong knowledge of mechanical, electronic, and optical systems, along with experience using CRM systems, is essential.
Responsibilities
As the Technical Customer Support Manager, you will be responsible for managing and coaching a team of 6 Customer Support Engineers, guiding them to success while fostering a collaborative, high-performance culture. You'll take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Playing a vital role in maintaining customer satisfaction, you will oversee product installations, maintenance, and ensure maximum product uptime. Additionally, you will travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support.
Description
If you are enthusiastic about leading a dynamic team and working with innovative technology, we invite you to apply now to join our fast-growing company with a global impact.
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You can find Support Engineer salaries in the UK here.
How many Support Engineer jobs are in the UK?
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Which companies are hiring for Support Engineer jobs in the UK?
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The company with most openings is Proactive Appointments Limited as they are hiring for 28 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.
The company with most openings is Proactive Appointments Limited as they are hiring for 28 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.